Some of Our Policies at Sky Athletics



We keep it simple and consistent!
- Credit card on file charged once a month

- Post dated cheques


Non-payment of tuition means athletes cannot participate in practice. Our pay to play policy protects everyone's investment in Sky Athletics.


**NOTE** All of our members are provided a user name and password that allows them access into their "Family Portals" which permits you to register for any classes, see your account activity and change or modify your credit card information. Is it your responsibility to monitor your account and check this balance on a regular basis.


Sky Athletics uses email as our primary source of communication. With this Sky Athletic portal account, you are providing consent for Sky to communicate with you via email on all matters related to your child's program and/or updates on upcoming events. You may unsubscribe from these emails at any time, however, this could result in potentially missing out on important information regarding your child's registration/program.

Facebook Group:
Please join our Program Member facebook group upon creating an account! We post specials, contests and tons of great information in this group. https://www.facebook.com/groups/SkyProgram/


Be sure your student arrives 5 minutes before (no earlier please) his/her scheduled class time. Please pick up your athlete on time. For younger children, please instruct your child to wait inside the building and then escort them from the building to your car. During peak times the parking lot may be crowded. Please take into consideration that our athletes may include young children. Please drive slowly and carefully. Do not take a chance on your athlete running to and from your car.
Except for Little N Big Dipper classes, all of our Sky practices and classes are "closed". This means that only the students and the coaches are to be present. Spectators can be a distraction for students and we want to provide the best setting for optimum learning.

Sky prides itself on having the greatest staff and we want to build strong relationships with our athletes (they do need to trust us when we spot them and when we tell them they can do it unspotted!).

We highly recommend coming a few minutes (5) early for pick up as if your athlete gets a new skill or their team works on something new we bring ALL parents in the lobby to watch and celebrate!


Sky Athletics is is a privately owned business with paid staff. We acknowledge the importance of providing a safe environment and strive to have the best (from being clean to great equipment) facility for our athletes and family.

An investment in Sky Athletics is in an investment in your children - a concept we take very serious!

We promise to always collect funds from everyone to ensure we can continue to offer the best of the best as promised. and expected by our member.

To keep this promise our policy is: if you do not pay, you do not play. If your account is behind your child will be required to sit out of class/practice. If after the child 'sits' out no one contacts us or makes payment we will remove your family from the class/team.

When your family makes a payment to our program, you do not choose how that payment is applied. Sky fees will always be taken care of before apparel, guest instructor fees, etc. No items will be given until all balances are cleared.

We will send one email statement and communication is required immediately as to how/when your balance will be taken care of.



Athletes are required to dress comfortably and wear indoor athletic sneakers. You should bring a bottle of water (with your name on it!) No jeans or PJs. Fitted clothing is recommended. NO chewing gum or dangling jewelry. Hair should be pulled neatly and securely away from the face so that is stays up for the entire workout. Athletes are welcome to wear bows in their hair. PLEASE LEAVE JEWELRY ARTICLES AT HOME. Sky Athletics' staff will not be responsible for ANY items that may be lost, broken or stolen. Be sure your student's personal items are marked with their name. PLEASE BRING WATER. Also, NO CELL PHONES during class time please.


For inclement weather, classes will be canceled within an 1 - 1.5 hour prior to the class. We do NOT base our closures on school closures. We do not base our closures on schools due to our operating hours and travel times differing from those of the schools. If classes are cancelled, you will be notified by EMAIL so please ensure that you have provided us an accurate email account. (Warning: if you unsubscribe from our e-mail notifications, you will not receive this email). We will also post this information on our FB fan page (https://www.facebook.com/SkyAthleticsCheer/) and our FB group (https://www.facebook.com/groups/SkyProgram/)

We do not schedule makeup classes for inclement weather.

 


I) Saturday Classes and Half Year Teams: September - May
Little N Big Dippers, Twinkle Tots, Frozen, Dew Drops & Black Ice


Someone quitting mid-season causes multiple problems for their team and Sky Athletics. When someone quits, instead of their team spending their limited practice time on improving, that time is spent re-choreographing the routines to "patch-up" the missing spots. It is a severe setback and hardship on everyone else on the team that has worked so hard and IS fulfilling their commitment to their team. It is unfair that the whole team must suffer because someone can't fulfill their commitment.

When an athlete terminates their contract earlier than this commitment, the gym assumes that the athlete is discontinuing permanently and they're required to pay a one month-transitional fee while we deactivate your file, fix routines and if necessary schedule extra practices.

Example: If Suzy's last practice/competition with Sky is on March 13th 2019 and she sends written notification to Sky informing that she will not be returning to practices for month 8 (April), she will be charged for the following month (April) If Suzy TELLS a Coach, the office is not notified properly and payments will continue. WRITTEN notice in the form of an email to info@skyathletics.ca is the only accepted form of notice.


II) Class Program
September - June, Mondays and Fridays
July - August, Mondays, Tuesdays, Wednesdays, Thursdays


Canceling your class membership changes your price for the prior months. For example if you have a 12 month membership and you cancel on month 9, your monthly pricing shifts to the 7 month cost and your cancellation fee becomes the difference in the price for months 1 to 9 between the 7 and 12 month rate.

Sky Athletics is a children's facility that pride's itself in our family friendly positive atmosphere. The children of Sky Athletics are thriving on our supportive program, and we promise to protect this.

We have zero tolerance for any sort of drama, bullying or negativity - by athletes OR parents.

All Parents and Athletes in any program of Sky Athletics are expected to be emotionally and socially capable of conducting themselves appropriately with their peers/coaches and to actively participate. Parents and Athletes who don't demonstrate these abilities may be asked to withdraw from the program.

Your behavior on social media also represents Sky Athletics, posts about other members, staff, or Sky or our sport are ground for removal.

Due to our zero tolerance policy - we may not give warnings.


Sky Athletics is a private business and reserves the right to cancel or decline services, registration at any time for reasons we see fit.